For most of our shipments we use the Royal Mail however large orders are sometimes shipped with Parcelforce 48 hour service and you will need to provide a signature for delivery. If you are not in to take delivery of your parcel the courier will leave you a card with instructions as to whether you can pick it up from a local post office, local depot or rearrange delivery.
We can also offer a 24 hour service operated by Parcelforce. Orders must be placed before 8.30a.m. for same day despatch. This service operates only Monday to Friday (excluding public holidays) and parcels need to have someone available to sign for them. Deliveries are made between 8a.m. and 7p.m. Monday to Friday (excluding public holidays).
If you are in doubt whether you will be available to take delivery of your order please consider sending it to a work address.
Small items - where the order contains only 1 pack of vitamins or a small item under 200g we manually reduce your postage on order processing to £2.99.
We aim to process orders within 7 days of receipt. However please allow 28 days for delivery.
The following rates are for UK services:
|Order Value||Postage Rate||Orders under £5||£2.99|
|Orders under £10||£3.99|
|Orders under £50||£4.99|
|ORDERS OVER £50 - UK Mainland only||FREE POSTAGE|
|24 Hour Service - UK Mainland only*||£10.99|
*24 Hour Service
Orders placed before 8.30am UK time will be processed same working day. If there is a problem then we will contact you by phone. 24 hour delivery is only available Monday to Friday and exclude any public holidays. Please note we are unable to offer a 24 hour delivery service to the following postcodes: BT, IV, JE, HS, IM, KS27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, ZE.
To keep the postage as low as possible we will email you with the exact cost based on the weight of your order. On average a pair of shoes cost £15 to mail within Europe.